Quality Process Consulting: Gap Analysis & Adherence to Industry Standards

Compliance to regulatory standards not only drives better quality but it is also key to safe and environment friendly operations. There needs to be a procedure in place to check for gaps and fix them from time to time. Gap Analysis is a procedure that can help in identifying non-conformities in a process and helps in rectifying or addressing them

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ABOUT THE AUTHOR

Smishad Thomas

Smishad Thomas is the Customer Experience Manager at eInfochips. He has over 10 years of experience into customer service and marketing. Smishad has completed his Masters in English Literature along with a degree in Corporate Communication.