Customer experience has taken center stage  in product development, and companies today are going above and beyond functional capabilities to emotionally connect with the customer through their product experience. On the other hand,  increased competition demands faster execution and deployment cycles, and hence companies are driven to adopt proven and specialized methodologies for consistent ‘On Time’ and ‘High Quality’ deliverables. Integrated quality driven product development is essential in the journey towards enabling customer delight, and reducing the product expectation-delivery gap by continuously validating the progress of the product development with the internal and external guidelines of the industry. eInfochips, with over 25 years of experience in delivering product engineering services to many Fortune 500 clients, helps companies with an efficient Quality Management System (QMS) and an optimal fulfilment of all relevant statutory and regulatory requirements.

With this high level objective, eInfochips has set up the Quality Excellence Group (QEG) to enable a superior customer experience through product quality. The team has a unique blend of engineers from varied disciplines, including Software, Electronics & Communications, and Mechanical, and with extensive years of expertise in project/program management. The team is aligned to create robust quality process frameworks, facilitate projects for effective implementation of processes, develop role based competency, and enable a platform for knowledge management in organizations. The team has also developed a proprietary platform called ‘eQuip’ – eInfochips Unified and Integrated Quality Platform- to address the dynamic and stringent quality requirements from the client.