AI Maturity Assessment Framework

As part of eInfochips’ AI consulting services, we have developed an AI maturity assessment framework across three phases. The framework enables organizations to understand their current AI maturity level, identify capability gaps across key dimensions including strategy, data, technology, and governance, and define a clear roadmap for scalable, sustainable, and responsible AI adoption.

The first phase of the framework focuses on discovering the organization’s current AI state. This requires conducting stakeholder interviews and documentation review to understand business goals, strategic priorities, KPIs, and challenges. This phase defines engagement scope, ROI expectations, and success metrics, introduces eInfochips’ proprietary AI maturity model across strategy, data, technology, and governance, captures self-assessment inputs, and identifies and prioritizes initial AI use cases. The outcome is an AI discovery report outlining the current maturity state, prioritized use cases, and high-level gap recommendations.

The second phase evaluates the organization’s AI maturity by analyzing assessment results and visualizing them on an AI maturity radar. It includes a detailed gap analysis across strategy, data, technology, and governance, along with dimension-specific recommendations to address maturity gaps. ROI modeling is conducted for prioritized AI use cases to quantify business value.

The third phase focuses on translating assessment insights into an actionable execution roadmap. This phase defines workstream plans with clear time horizons, estimates impact, cost, and effort, evaluates risks and dependencies, and establishes KPIs to track progress. The roadmap is aligned with business and technology owners, followed by an executive walkthrough of recommendations, Q&A, and agreement on next steps such as follow-up analysis or PoC initiatives.

2 weeks

Discover

Current State

  • Conduct stakeholder interviews (Executives, Engineering, IT, Data, Security, Business users etc.)
  • Gather documentation
  • Understand organization, goals, strategic objectives, KPIs and business challenges
  • Define scope, ROI expectations, and success metrics with stakeholders
  • Preliminary Use Case Definition & Prioritization
  • Introduce AI Maturity Model and its dimensions -Strategy, Data, Technology & Governance
  • Capture self assessment inputs

Deliverables: AI Discovery Report

  • Current state AI maturity assessment
  • Use-case Prioritization Matrix
  • High level AI Maturity gaps recommendations
  • Rough ROI estimate (order of magnitude

2 weeks

Assess

Gap Analysis

  • Review assessment results and plot on AI Maturity Radar
  • Detailed gap analysis for each dimension – Strategy, Data, Technology & Governance
  • Generate recommendations for each dimension required to bridge maturity gaps
  • ROI modeling for identified use-cases

Deliverables: Detailed Assessment Report

  • Gap Analysis & Recommendations for each dimension

2 weeks

Report

Recommendations

  • Workstream Plans with Time horizons
  • Estimate impact, cost, effort
  • Evaluate risk areas and determine dependencies
  • Define KPIs for measuring progress
  • Align on roadmap owners, timeline, feedback
  • Recommendations walkthrough with client Executive, technology and business teams
  • Q&A session
  • Define follow-up analysis or PoC work

Deliverables: Execution Plan

  • Execution Roadmap with clear milestones (12-18 months)
  • Business Case (with ROI, TCO, Success Metrics)
  • Architecture Blueprint
  • Risk Register

The assessment framework describes five levels of maturity:

Foundational

The organization lacks a formal AI strategy, roadmap, and governance. AI awareness, skills, and cultural readiness are limited, with no structured change management. Data and infrastructure are fragmented and low quality, analytics capabilities are minimal, risks are managed reactively, and AI tools and models are siloed.

Emerging

The organization has an early AI vision and pilot roadmap with limited leadership sponsorship. Initial data integration, governance, and basic security practices are in place, along with draft AI policies and growing risk awareness. AI pilots leverage vendor or open-source tools, supported by increasing AI literacy and upskilling efforts.

Leading

At this level, the organization has a documented AI strategy and roadmap aligned with business goals and leadership commitment, with AI value tracked through defined KPIs. Data pipelines and MLOps are standardized, AI literacy is widespread through a formal CoE, governance and responsible AI frameworks are well established, regulatory compliance is in place, and scalable AI infrastructure supports enterprise adoption.

Strategic

AI is embedded in enterprise strategy with strong leadership support, high-quality governed data, federated governance, proactive ethics and risk management, mature platforms and infrastructure, seamless integration, and organization-wide AI adoption programs.

Transformational

AI is fully integrated into business strategy and core operations, supported by real-time, trusted data enabling predictive and prescriptive insights, autonomous self-learning systems, embedded ethics and automated governance, and an AI-first culture driving continuous value, innovation, and societal impact.

The outcome of this whole exercise is an AI maturity assessment report outlining the current AI state, detailed Gap analysis, and recommendations to achieve the desired target state with a high level implementation plan.

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