The client, a UK-based digital home and community care provider, delivers high-quality healthcare and medical support services that have resulted in fewer hospitalizations. The company developed a noninvasive continence monitoring system that sends alerts to users and caregivers without pads or skin-contact sensors. They needed a single, unified digital interface for devices, users, and tenants across care homes and community care customers. The primary challenges were integration with real-time patient data, data regulation and compliance, and designing an intuitive and user-friendly interface for both clinical and in-home use.

eInfochips designed and delivered a complete User Experience (UX) for both web and mobile applications with full-stack development, integrated device–patient data in real-time, analytics, and reporting. We also provided a responsive User Interface (UI) design, mockups and interactive prototypes, cross-platform consistency, usability testing, and data-driven iterative improvements with Azure Application Insights. Customers could achieve improved patient outcomes, streamlined device and patient management, increased operational efficiency, reduced healthcare staff workload, and lowered total cost of ownership by 20%.