The client was a US-based Fortune 500 company that specializes in distribution and value-added services related to electronic components and enterprise computing solutions. They act as a bridge between technology manufacturers and businesses, offering a comprehensive suite of products, services, and expertise in helping their clients navigate the ever-evolving world of electronics and computing.

The client was looking to use Generative AI to generate new revenue streams. They also wanted to prioritize a smooth experience for global mobile users, which requires a strategy combining technology, user-centered design, and market awareness.

eInfochips partnered with the client to develop a multi-departmental Conversational ChatBot seamlessly integrated into their web portal. This AI-powered solution leverages Generative AI to provide natural language interaction and tabular data output, streamlining operations across departments like Sales, HR, and Finance. The ChatBot presents a potential new revenue opportunity as a white-labeled product