The Client’s delivery complexity shot up overnight with an acquisition that added 7 product families and 40+ product variants to their portfolio. This security and identity management devices company’s engineering bandwidth was limited, and confined to their HQ in Europe. The solution to be competitive in the marketplace was to transition to a global engineering delivery model for sustenance of the new products. Their processes and engagement governance were restructured to suit the transition. Having an experienced partner with mature processes and a single-point responsibility for all the added products was ideal to support the clients’s business. Over a period of 5 years, the client gained competitive advantage on 4 generations of products, each compatible with the entire suite of software applications, Software Developemnt Kit (SDK), peripherals and sensors.