“Xfinity home is a very complex product. eInfochips helped us in dealing with complexities from a testing perspective. One of the reasons why we have been working with eInfochips, and for them being so successful for us is that they have a keen sense of ownership. They owned the full, end to end test plan of testing for some of the key features of Comcast for our customers. That is something that comes from the trust we have developed over 10 years.”
Comcast Corporation is a media and technology company. The Company has two primary businesses: Comcast Cable and NBCUniversal. Its Comcast Cable business operates in the Cable Communications segment. Its NBCUniversal business operates in four business segments: Cable Networks, Broadcast Television, Filmed Entertainment and Theme Parks. Its Cable Communications segment consists of the operations of Comcast Cable, which provides video, high-speed Internet and voice services to residential customers under the XFINITY brand.
I am a part of the IT Infrastructure team, and my role is to ensure the effective and timely resolution of the issues reported. I love my job because it pushes me to do my best and inspires me to resolve unexpected challenges promptly and enhances the quality of end-user experience.
eInfochips is our secret weapon and glue, without which the engagement would not have been possible.