Addressing the Common Challenges in Voice-First Testing through Automation

Many products of daily use now have not only become smarter, but also have integration for voice-first applications. Each device that connects to a voice first application requires a custom skill that enables the interaction between the device and the user. These skills have to be tested thoroughly and perfected to give appropriate responses. This blog focuses on addressing common challenges faced by testers while testing with voice-first devices.

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ABOUT THE AUTHOR

Smishad Thomas

Smishad Thomas is the Customer Experience Manager at eInfochips. He has over 10 years of experience into customer service and marketing. Smishad has completed his Masters in English Literature along with a degree in Corporate Communication.