Quality Assurance Services
Quality Assurance Services
Ensuring Customer Delight through an integrated quality management approach
The advent of the need for connected devices, across varied industrial and consumer applications, shifted the focus on enabling a seamless consumer experience across these devices and applications. Customer satisfaction has become a hygiene factor in the industry, and companies, today, are going above and beyond the functional capabilities to emotionally connect with the customer through their product experience. Integrated quality driven product development is essential in the journey towards enabling customer delight, reducing the product expectation and delivery gap by continuously validating the progress of the product development with the internal and external guidelines of the industry.
The Quality Excellence Group (QEG) at eInfochips is set up with a high level objective of enabling customer delight through product quality. The QEG’s focus is to create a robust quality process framework, facilitate projects for effective implementation of processes, develop role based competency, and enabling a platform for knowledge management in organizations. The team facilitates projects for efficient process deployment, from project initiation to closure. The team is a unique blend of engineers from varied disciplines, including Software, Electronics & Communications, and Mechanical, and with expertise in business administration and project/program management.
Why eInfochips?
Certified in CMMI for Development V1.3 model, AS9100D, ISO 13485 & ISO 9001:2015 standards
Silicon to Embedded Systems to Software experience
Unified Quality Management System with custom domain modules
Well-defined quality framework from project initiation to closure
Key Offerings
QA Process Assessment and Consulting
QA Program Management
Our QEG team examines the quality maturity of the organization and defines the necessary frameworks and guidelines to enable quality excellence through a culture of continuous improvement. The team facilitates projects for efficient process deployment, starting from initiation & planning to monitoring & execution to closure. The team conducts independent audits at regular intervals to ensure the adherence of the project execution with the project scope, for process efficacy and effectiveness. The team also consults the clients on the industry standards and helps in evaluation of tools and technologies in process compliance.
eInfochips’ proprietary Unified ‘Quality Management System’ (QMS) covers standards for CMMI for Development V1.3 model, AS9100D, ISO 13485, and ISO 9001:2015. It is a One-Stop shop for all project management services, including Design, Development, Verification, Validation, Maintenance, QA, Prototype Development, Production support, ASIC & FPGA Design/Verification, etc., without adding any overhead to the projects. It is an integrated system catering to projects in various domains such as Aerospace & Defense, Consumer Electronics, Energy & Utilities, Healthcare, Home, Office, Industrial Automation, Media & Broadcast, Medical Devices, Retail & e-Commerce, Security & Surveillance, Semiconductor, etc. The system provides in-depth processes and guidance for embedded product development lifecycle, from conceptualization to deployment. The system is highly customizable and can be easily improvised to meet the process needs and dynamic business requirement for product design and development.
