Smishad Thomas

Smishad Thomas

Smishad Thomas is the Customer Experience Manager at eInfochips. He has over 10 years of experience into customer service and marketing. Smishad has completed his Masters in English Literature along with a degree in Corporate Communication.

Website URL:

Providing Better City Surveillance with Video Analytics

The topic of security and surveillance has gathered increasing attention over time. A recent spate of horrific terror attacks across Europe and the United States has served as a wake up call for intelligence agencies and law enforcement to greatly expand on their street-surveillance capacity. After a major terror incident in Nice, France, the city has effectively been described as “The CCTV Capital of France” with 1256 cameras deployed all over the place including tram cars, compared to just 220 in 2007. The video data is collected and analyzed by the city’s intelligence agencies to keep track on suspicious parcels, and keep public events incident-free. In fact, many city authorities worldwide are investing time and resources to develop smart systems to prevent similar attacks on their urban areas.

 city security

 

This is where the need for on-board video analytics or video management solutions becomes inevitable. Video analytics enable security teams to monitor activities with ease which can help prevent incidents while decreasing the need for human surveillance. Post-incident, they generate alerts, allowing intelligence teams and law enforcement to take effective steps and preventive measures.

 

So, how does Video analytics help in city surveillance? Let’s take a look at a few use cases.

  • On highways or freeways, video analytics can be very effective in traffic management. If any vehicle is moving in the wrong direction, it can send an alert based on motion detection. An alert could also be triggered to the authorities who can communicate with each other via radio to ensure smooth transition in the traffic avoiding any major collisions, accidents or disruption in traffic.
  • Studying video analytics data can be a great help in remote locations which are difficult to track. In such cases, triggers and alerts can be generated via emails, pop-ups on screen, text messages or an alarm if a breach has occurred.
  • Functions like crowd management can enable city authorities to manage the flow of crowds in certain areas based on the density to avoid congestion or concentration of traffic in an area.
  • Vehicles can be identified on-the-spot for over speeding or breaking any other laws so that authorities can take safety messages to alert other drivers. Video management software can also trigger alerts or notify authorities in case there is the possibility of an accident with the help of predictive analytics.
  • Face detection can also help law enforcement to keep a close watch on any person with past criminal records.
  • In case of any breach or incident, video analytics can also send the captured video of the incident to the authorities, so that the footage can be reviewed and necessary actions taken regarding the incident.
  • Video management software can also detect cameras being tampered with or unauthorized readjustments.
  • Cameras with on-board smoke detection can raise alarm in case of fire or smoke to avoid severe damage.
  • Smart kiosks with cameras can also detect the people who access it but also helps the city to monitor any vandalising of these kiosks. Smart kiosks which have Wi-Fi calling facilities can also track any audio evidence if there is a suspicious call placed by a suspicious person.

 

Just recording countless hours of video footage is not enough in this day and age. Security and surveillance should always be one step ahead of criminals and terrorists to ensure that our cities are a safe place for the citizens. The possibilities with video management solutions are endless as it can be developed based on specific requirements. Since there are new innovative breakthroughs taking place in the field of security and surveillance with video analytics, we can expect features and functionalities that will not only help city authorities foil criminal activities but also ensure safety of citizens all at the same time.

 

Advanced video management solutions, with analytics, enable city authorities to effectively manage lot of different parts of the city by analysing the data fetched from these softwares.

 

To download our publication on Smart Transit, please click here. To know more about our offerings in security and surveillance, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

About Author

smishad thomas

Smishad Thomas
Customer Experience Manager

Smishad Thomas is the Customer Experience Manager at eInfochips. He has over 10 years of experience into customer service and marketing. Smishad has completed his Masters in English Literature along with a degree in Corporate Communication.

Enhance Security and Customer Service with Event-based Video Analytics

In the last few years, retail industry players have been making an active push to combat various challenges including shoplifting and fraud, which can originate from both internal and external sources.

 

Though video cameras which are ubiquitous everywhere can definitely provide you with a basic security layer, usually from a post-event perspective, recently we are seeing a spurt in video analytics technologies which can prevent the incidents from occurring in the first place. Video security and surveillance systems have come a long way due to new innovations in technology. We are now able to derive the use for countless hours of video feed with the help of video analytics. It has further helped different industries to not only tighten on-premises security, but also provide proactive customer service.

 cctv camera

Video analytics can be classified into two types, one - based on events, and the other, based on predictive analytics. In this blog, we will take a brief look at event-based analytics and see how it can help in retail site intelligence.

 

Event-based Analytics

Event-based analytics give us more evidence of an incident after it occurs. However, one can always opt for analytical tools based on their individual requirements. Motion sensing cameras not only give us the evidence of an incident, but also about what caused it in the first place. Any suspicious or malicious activity can be reported by triggering an alert to loss prevention officers at a given store. Smart cameras with in-built DSP chips can also send alerts to store authorities in the event of a fire or smoke. Such analytics can be on-board or can also be part of video management software, which is deployable on a server.

 

Queue management analytics can help you easily manage cash registers, doors or aisles. This also indirectly helps map the performance of store clerks when the store is busy. POS integration can track any suspicious patterns or frauds in discounts, manual entries, invalid returns, and refunds acquired without authorization. Thus, video analytics not only tightens the security in and around your store, but also plays a key role in enabling you serve your customers effectively.

 

The type of cameras used is also an important factor in facilitating effective security and surveillance.

 

The advent of 4k cameras has helped security and surveillance in a huge way. Retail stores armed with 4k camera technology can now obtain ultra HD visuals which helps easily identify miscreants. There are further improvements that have to be made with 4k technology as some scope is currently undergoing research and development. With more companies around the world working on 4k, improvements will soon be seen.

 

ZigBee-enabled camera networks are ideal for not only retail stores but homes as well. ZigBee is a wireless mesh network which uses low power radio signals to communicate with devices, and consumes low power. Many stores have already adopted the ZigBee network which has helped them easily manage store security and surveillance.  

 

Every store needs to find an ideal solutions partner who can help maintain safety and security. First of all, one can start by researching and try to find a solutions partner who has ample experience of working in the retail industry. Partners with relevant experience will always advice how to deploy those solutions that are essential for your business at the right price.

 

eInfochips has been working in the retail industry for more than a decade, providing a variety of cutting edge solutions that will help retail stores to manage security with ease. Analytics that will help you to enhance the insights on customer’s in-store behaviour and providing a truly connected in-store ecosystem for retail companies.

 

To know more about our offerings in retail site intelligence or to get advice on improving home security, please do contact us and our retail intelligence expert will get in touch with you.

 

About Author

smishad thomas

Smishad Thomas
Customer Experience Manager

Smishad Thomas is the Customer Experience Manager at eInfochips. He has over 10 years of experience into customer service and marketing. Smishad has completed his Masters in English Literature along with a degree in Corporate Communication.

 

Subscribe to this RSS feed