3 Ways AI Chatbots can Transform the Telecom Industry

AI-based techniques have been helping organizations serve their customers better in different ways. Chatbots are at the forefront of such AI-driven techniques and they can play a vital role in enabling companies to provide better value and better services to their customers, giving businesses a much-needed edge over their competitors.

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ABOUT THE AUTHOR

Smishad Thomas

Smishad Thomas is the Customer Experience Manager at eInfochips. He has over 10 years of experience into customer service and marketing. Smishad has completed his Masters in English Literature along with a degree in Corporate Communication.